Doggy Dhaba Policies

Shipping Policy

At Doggy Dhaba, we are committed to delivering fresh, healthy and nutritious products to your doorstep in a safe and timely manner. Please review our shipping policy carefully before placing an order.

1. Delivery Coverage

We currently deliver to selected cities, towns and serviceable pin codes across India. Delivery availability may vary depending on your location.

2. Order Processing Time

Orders are generally processed within 24 to 48 business hours after successful payment confirmation.

3. Delivery Time

Estimated delivery time ranges from 2 to 7 business days depending on the delivery location, product availability and logistics partner schedules.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout. Charges may vary based on order value, product weight and delivery destination.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared through SMS, email or WhatsApp whenever applicable.

6. Delivery Delays

Delivery timelines are estimates and may be affected by weather conditions, public holidays, transportation disruptions or other unforeseen circumstances beyond our control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Doggy Dhaba shall not be responsible for delays or failed deliveries due to incorrect addresses or contact details.

8. Undelivered Orders

If an order cannot be delivered because of customer unavailability, incorrect address, or repeated delivery failures, additional shipping charges may apply for re-dispatch.

9. Fresh Food Deliveries

Certain fresh and perishable products may require special handling and delivery methods. Delivery schedules for such products may vary to ensure quality and freshness.

10. Contact Us

For any shipping or delivery related queries, please contact Doggy Dhaba through our Contact Us page. Our customer support team will be happy to assist you.